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Re-design of the panel for monitoring stock and ordering products

Usability LAB for Carrefour
Usability LAB for Carrefour
Re-designing the B2C panel for Carrefour - Usability LAB

Customer need:

Shortening the time needed by store managers to place a replenishment order in a Carrefour Express franchise store.

Scope of work and solution

Discovery

Workshops with the customer

Strategy

User tests of the existing system
Workshops with the customer

Lean UX Concept & Validation

UX mock-ups, user tests of mock-ups

Design

UI design

Usability LAB for Carrefour

Benefits:

Reducing the average order time from 2.5h to 30 minutes.

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